Nexthink

Nexthink is an enterprise digital employee experience (DEX) management and proactive endpoint observability platform that provides real-time visibility into the health, performance, and user satisfaction of IT services across distributed employee workforces. By installing a lightweight Collector agent across Windows, macOS, and virtual endpoints, Nexthink continuously measures technical endpoint performance, application crashes, network latency, boot times, and software usage patterns in real time. The platform correlates this technical data with sentiment analytics gathered through targeted, non-intrusive employee sentiment surveys, providing IT leaders with a holistic understanding of digital workplace friction. Nexthink Infinity leverages predictive artificial intelligence and machine learning to detect IT anomalies, diagnose root causes of enterprise application slowdowns, and automate self-healing remediations before end users submit IT support tickets. IT teams can execute automated remediation scripts across thousands of devices simultaneously—such as repairing corrupted client software, clearing disk space, and updating security configurations—with a single click. Nexthink empowers enterprise IT organizations to reduce help desk ticket volumes, optimize software licensing costs, accelerate digital workplace transformations, and elevate employee workplace productivity.